What is a Data Holder and an Accredited Data Recipient (ADR)?

Key Takeaways for Brokers:

Data Holders are businesses like banks that hold financial data.
Accredited Data Recipients (ADRs) like Frollo are authorised to receive this data with explicit Consumer Consent.
Frollo's ACCC accreditation ensures the security and privacy of the data.
A list of registered Data Holders can be found on the government's CDR website.
Frollo provides access to a broad network of Data Holders, facilitating comprehensive data collection.

Understanding these roles ensures you can confidently explain the Open Banking process to your Clients and leverage its benefits for efficient loan applications.

As a Mortgage Broker using Open Banking with Frollo, it's crucial to understand the roles of "Data Holders" and "Accredited Data Recipients" (ADRs). Here's a clear explanation to help you navigate the process:

Data Holder

A Data Holder is a business that currently holds your Clients data. For example, a bank or Authorised Deposit-taking Institution (ADI) is a Data Holder. Your Clients can direct registered Data Holders to make their data available to an ADR.

Accredited Data Recipient (ADR)

An ADR is a business that has been accredited by the Australian Competition and Consumer Commission (ACCC) to receive Consumer Data from a Data Holder. This occurs only after your Client has given their explicit Consent. The ADR then uses that data for the purpose requested. Frollo is an ADR and uses this data to assist with the secure sharing of financial information for their loan applications.

Frollo as an ADR

Frollo is an Australian company (ABN 49 613 113 269) and is an Accredited Data Recipient (ADR) under the Australian Consumer Data Right (CDR). We gained this accreditation by meeting the strict criteria set out by the ACCC, ensuring the security and privacy of your Consumers' data.

Finding Registered Data Holders

You can find a list of registered Data Holders on the government’s CDR website: https://www.cdr.gov.au/find-a-provider

Frollo's Data Holder Access

As of March 2025, Frollo provides access to collect data from 113 Data Holders (e.g., banks and credit unions). This extensive coverage ensures a wide range of financial data can be accessed with your Clients Consent.

Non-bank lending participation

Australian Treasury reports that 99.73%* market share of household deposits is already covered by CDR data-sharing.

Further, the Government has mandated non-bank lending participation. Data sharing obligations will come in 4 phases from November 2026 to September 2027 beginning with the largest non-bank lenders and non-complex data requests (CDR Reset).

This is great news for Open Banking users!

*Sources:

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